Privacy Policy
How we collect, use, and protect your information.
Last Updated: May 14, 2026
Introduction
Brendan Duncan, REALTOR® with Redbird Realty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us, including via SMS text messaging.
By using our website or providing your personal information, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.
Information We Collect
We may collect the following types of personal information when you interact with us:
- Full name
- Phone number (including mobile number)
- Email address
- Property inquiry information (property type, location preferences, budget range)
- Mailing address
- Information you voluntarily provide through forms, phone calls, text messages, or emails
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through cookies and similar technologies to improve your browsing experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Client communication — responding to your inquiries, providing real estate guidance, and following up on your property interests
- Appointment scheduling — coordinating property showings, consultations, and meetings
- Property alerts — sending you information about new listings, price changes, and market updates relevant to your search criteria
- Marketing communications — sharing real estate tips, market reports, and promotional content that may be of interest to you
- Transaction support — facilitating the buying, selling, or investing process
- Service improvement — analyzing usage patterns to improve our website and services
SMS/Text Messaging Disclosure
By providing your phone number, you consent to receive text messages regarding property alerts, appointment reminders, and real estate-related communications.
Message Frequency: Message frequency may vary depending on your activity and preferences. You may receive messages related to property updates, showing confirmations, listing alerts, appointment reminders, and general real estate communications.
Costs: Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan.
Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further texts will be sent.
Help: For assistance, reply HELP to any message, or contact us at (254) 300-1554 or [email protected].
Text messaging originator opt-in data and consent will not be shared, sold, or disclosed to third parties.
Information Sharing & Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- With our brokerage, Redbird Realty, as required for real estate transactions and regulatory compliance
- With service providers who assist us in operating our website and delivering services (e.g., CRM platforms, email services), subject to confidentiality obligations
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of our clients, ourselves, or others
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and contractual obligations
- Opt out of marketing communications at any time
- Opt out of SMS text messages by replying STOP
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Brendan Duncan, REALTOR®
Redbird Realty · TREC #818909 · Broker #9008160
Phone: (254) 300-1554
Email: [email protected]